South Austin: 512-891-9969 Cedar Park: 512-259-9800 Kyle: 512-705-6042
Quality Care From Our Family To Yours
COVID-19 Precautions
Pak Family Eye Care places the utmost importance on providing a safe and clean office environment for our patients and staff members. As we continue to provide the highest quality of care, we have implemented various methods and procedures for your reassurance and protection.
Our offices have increased the time between appointments per day to ensure an adequate period for proper sanitation and thorough disinfection. Exams will be conducted by appointment only and access to the office will be restricted to limit the number of individuals inside. We have placed large shield barriers at each check-out counter and minimized in-person contact with prepayment options, self-pay terminals, and online exam forms. Our staff members will be fully equipped with masks, face shields, and gloves as they conduct all testing and regularly disinfect common areas/office equipment to further protect our patients. In addition, staff members will be screened daily for any illness symptoms before beginning patient care. We have also implemented medical-grade air purifiers to help filter any possible particulates.
COVID-19 New Safety Guidelines:
-
Anyone entering the practice is required to bring a mask to wear and must wear it at all times while in the office. If you do not have one, we will provide you with a disposable mask.
-
New patient forms need to be completed prior to checking-in on our website www.pakfamilyeyecare.com
-
When checking-in for your appointment, we ask that you call us and wait in your vehicle to inform staff that you have arrived. We will call you when our staff is ready to meet you at the door. Patients must arrive alone unless: 1) the patient is under the age of 18 years old and may bring one parent, 2) requires the assistance of a caregiver due to a disability, or 3) needs an interpreter.
-
We will ask all individuals to wash/sanitize their hands upon entering the office and answer a verbal screening questionnaire concerning symptoms/exposure. Your temperature will be checked with a non-contact thermometer before testing begins. A temperature of 100 degrees F. or above will require you to reschedule your exam.
-
All patients must try to maintain social distancing while in the office.
-
If you have been ill or have been around anyone with known illness or symptoms within the past 2 weeks, we kindly ask that you reschedule your appointment for at least a couple of weeks to reduce the risk of possible exposure to others.